Thank you for shopping at Winggi, a service provided by Codesi Inc. Your satisfaction is important to us. Please read our Refund Policy carefully.
1. General Information
We understand that sometimes purchases do not meet your expectations. If you are not completely satisfied with your purchase, you may be eligible for a refund.
2. Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The request for a refund must be made within 7 days of receiving the product.
- The product must be unused and in the same condition that you received it.
- The product must be returned in its original packaging.
3. Manual Refund Processing
Refunds are manually processed by our team. To initiate a refund, please follow these steps:
- Email us at support@winggi.com with your order number and a description of the reason for the refund.
- Attach proper evidence (e.g., photos of the product, receipts) to support your claim.
4. Claim Processing
Claims for refunds will be reviewed by our team. We may reach out for additional information if necessary. Once your claim is approved, we will process your refund and notify you via email.
5. Non-Refundable Items
Some items may be non-refundable, such as:
- Gift cards
- Downloadable software products
- Items on sale or clearance
6. Changes to the Refund Policy
Codesi Inc. reserves the right to update or change this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
7. Contact Information
If you have any questions about this Refund Policy, please contact us at support@winggi.com.